We don't believe in one-size-fits-all care. Our therapists take time to truly know you and tailor your care to your goals, your story, and your life. Our approach is relational, embodied, and experiential — going beyond surface-level insight to support deep, lasting healing. From your first phone call to your last session, we work to make every step feel warm, supportive, and judgment-free.

Yes. We offer a free 15-minute phone consultation, and it's a great no-pressure way to start. It's a chance to share a little about what's bringing you in, ask any questions you have, and get a sense of whether we feel like the right fit — all before you commit to a first session. If it feels right, we'll help you get scheduled. If not, that's okay too.

Nothing more you need to do but wait for our call. Your clinician will reach out to you directly from their own line at your scheduled time, so you can talk one-on-one and get any questions answered. If you'd prefer to meet in person for your consultation instead, just reach out to your individual clinician and ask — they'll let you know whether they're able to accommodate that.

The first step is simply to reach out for your free 15-minute phone consultation. You can fill out the contact form on our website, call us at (208) 450-5645, or email us at info@alpineintegrativewellness.com, and our team will help match you with the right therapist and answer any questions before you book. When you're ready to take that first step, our team is here to help.

There’s no single “right” way to do therapy, because what works beautifully for one person may not fit another. So we tailor our approach to you. Early on, your therapist will take time to get to know you — what's bringing you in, what you've already tried, and what you're hoping to gain. From there, the two of you will decide together on an approach that fits your goals, your personality, and your life. You're a partner in the process the whole way through.

Yes. We see clients in person at our offices in Boise, Meridian, Ketchum, and Hailey, and we also offer secure telehealth sessions so you can meet with your therapist from the comfort and privacy of home. If you choose online sessions, we recommend finding a quiet, private spot where you can relax and speak freely. Whether you come to us or meet virtually, our goal is the same: to make the experience feel comfortable and supportive.

Yes. We take your privacy seriously, online and in person. Our telehealth sessions take place over a secure, HIPAA-compliant video platform, so your conversations stay confidential. All you need is a private space and a reliable internet connection, and we'll help you with anything you need to get connected.

We're an outpatient practice and aren't able to provide emergency or crisis care. If you're in crisis or worried about your safety, please call or text 988 (the Suicide & Crisis Lifeline) or call 911 right away. Once you're safe, we'd be honored to support you in ongoing care.

Yes. We accept most major insurances, and we also welcome private-pay clients. If you don't see your plan listed or aren't sure about your coverage, reach out — we're happy to help you understand your options.

We ask all clients to keep a credit card securely on file before their first session. This simply makes billing easier — copays, balances, and any applicable fees can be handled smoothly, so you can focus on your care instead of paperwork. Your information is stored securely and confidentially.

We understand that life happens, and sometimes you need to change your plans. We simply ask that you give us at least 24 hours' notice if you need to cancel or reschedule a session. For cancellations made less than 24 hours in advance, we charge your clinician's private pay rate to the card on file. That rate depends on each clinician's licensure and training, so it varies from one therapist to another — your clinician can let you know their specific rate. We charge the full rate because that time was reserved exclusively for you. When a session is canceled at the last minute, there usually isn't enough notice to offer the slot to someone else who needs care, which means your clinician has set aside that time and is unable to fill it. Honoring the policy allows us to keep our schedules fair, respect everyone's time, and continue offering consistent, dependable care to all of our clients. Thank you for understanding.

We're happy to help with anything billing-related. Just reach out to our billing manager at manager@alpineintegrativewellness.com with any questions or concerns, and they'll take good care of you.

Reach out at 208-450-5645 or email us at info@alpineingrativewellness.com